The CTU University Center for Energy Efficient Buildings is participating together with the CEDA company in the development of a mobile application that aims to implement the Mobility as a Service system. The project includes research workshops. One of them took place on April 25, 2019 in the Impact hub in Smíchov.
The workshops are part of the human-centered design method developed by a team of social scientists at our workplace. The method makes it possible to involve the point of view of its future users in the application creation process. The application should enable the use of multiple modes of transport. Instead of routes where we choose only car or public transport, it should offer a combination of them. If we live outside of Prague, he will offer us, for example, that we can drive to a parking lot, from where we will take the metro to the city center and walk the rest of the way to work.
The application also tries to ensure that its services can also be used by groups of people who have various types of mobility restrictions. Therefore, in the first phase of the project, the research team focused on the definition of different target groups and ascertaining their needs in relation to transportation around the city.
This information was subsequently used to create the first trial version of the application. This was followed by user testing, in the framework of which it was primarily investigated whether users understand the continuity of the individual screens and whether the parameters really correspond to their needs.
The feedback from the application testing served as the basis for the research workshop. It was mainly about tuning the individual functions of the application. Edit the ones that were not understandable and select the ones that the users really need. The researchers also presented the basic application windows to the participants of the event. At the same time, they tried to get feedback on the graphic display and on the comprehensibility of the individual steps.
The project will end at the end of this year. Its results will be further developed by the company CEDA, which specializes in the creation of map materials.