Participatory planning and design

Our team of psychologists and sociologists, in collaboration with experts from other disciplines, provides comprehensive support in the development of innovative products in the fields of construction, energy and urban services.

We primarily use approaches and tools from across the social sciences, applying them to our clients’ needs through interactive activities (workshops, group discussions, map work, field walks, etc.) both in person and online. We are able to adapt the mix of methods to suit the nature of each project and the level of research uncertainty involved.

main team activities:

• mapping of key stakeholders (e.g. important actors, stakeholders, affected entities, target groups) and relationships between them,
• facilitating communication between stakeholders and designing functional communication processes,
• identifying their needs and expectations, and communicating these insights to the designers of technical solutions,
• identifying the attitudes of target groups, jointly defining functional requirements,
• involving stakeholders in the co-design of both organisational and technical solutions in buildings, public spaces, entire neighbourhoods or public services,
• supporting the implementation of pilot projects,
• identifying user experience, particularly in relation to the usability of new solutions and their impact on the quality of life in the environments where target groups live.